Contact Us | Self Help FAQ – Buick.com

Posted: June 2, 2016 at 12:44 pm


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A. There are several reasons that we may not recognize your VIN. If your vehicle is a new purchase, it may take up to 45 days for the VIN to be input into our systems. Or, perhaps the VIN was entered incorrectly. Please follow the instructions below. If youd like to save these instructions for future use, you can download the PDF version.

Step 1: Check to make sure you entered the correct VIN number by clicking on the Edit Vehicle Information button below.

Step 2: If your VIN was entered correctly, it means that our system has not processed your vehicle purchase yet. You will still be able to access a wide variety of Buick Owner Center information if you re-register by Year, Make and Model. Just do the following:

1. On the Edit Vehicle Information page, remove the vehicle you just registered 2. Click Add Vehicle. You will re-enter the vehicle registration process. Then, register by Year, Make, and Model from the bottom of the page and click Save.

3. Return to the edit vehicle information page and enter your VIN, then click Save and Finish. Once your vehicle is in our system, usually 45 days after purchase, information specific to your vehicle will be displayed.

If you made a typing error and your VIN is incorrect, you can re-register the vehicle with the correct VIN. Just do the following: 1. On the Edit Vehicle Information page, remove the vehicle you just registered 2. Click Add Vehicle. You will re-enter the vehicle registration process and may enter the correct VIN.

If your VIN is still not recognized, you can start a Live Chat with our experts or call 1-866-694-6546 for assistance.

If you own a vehicle that was not purchased in the United States, unfortunately we cant recognize your vehicle at this time. Please visit your vehicle brand site for more information.

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Contact Us | Self Help FAQ - Buick.com

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June 2nd, 2016 at 12:44 pm

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